PJ Reaper (“PJ Reaper,” “we,” “our,” or “us”) respects your privacy. PJReaper.com is operated by Rook Stone Holdings LLC.

This Privacy Policy explains what information we collect when you visit PJReaper.com, subscribe to emails, create a customer account, make a purchase, submit a review, contact us, or otherwise interact with the website; how we use and share that information; and the choices available to you.

1. Information You Provide

Depending on how you interact with PJReaper.com, you may provide information including:

• Your name

• Email address

• Billing and shipping address

• Order and purchase information

• Customer-account information

• Communications you send to us

• Product reviews or other feedback

• Marketing preferences

• Any optional information you choose to provide

If you subscribe to PJ Reaper updates, we use your information to send communications regarding books, releases, behind-the-scenes material, events, merchandise, promotions, and related announcements.

2. Purchases and Payment Information

When you make a purchase through PJReaper.com, information necessary to process the transaction may be collected, including your name, email address, billing address, shipping address, order details, and payment-related information.

Payments are processed through Squarespace Payments and its supported payment providers and digital-wallet services.

PJ Reaper does not directly receive or store your complete payment-card number.

Purchase and address information may also be used to calculate applicable shipping charges and sales taxes.

3. Customer Accounts

PJReaper.com allows customers to create accounts for features such as faster checkout, viewing past orders, and saving certain shipping or payment-related information.

Customer-account functionality is provided through Squarespace. Information associated with your account may include your name, email address, addresses, order history, and information necessary to provide saved-payment functionality. You may choose to check out without creating an account where guest checkout is available.

4. Order Fulfillment and Printful

Certain PJ Reaper merchandise is produced and fulfilled by Printful.

When necessary to manufacture, fulfill, ship, or track an order, we may provide Printful with information such as:

• Your name

• Email address

• Shipping address

• Order details

• Product and customization information

• Other information reasonably necessary to fulfill the order

Printful processes this information on behalf of PJ Reaper for fulfillment purposes. Printful’s current privacy terms identify the merchant as the controller of end-customer information and Printful as a processor/service provider when handling that information on the merchant’s behalf. Printful

Shipping carriers may also receive information necessary to deliver and track your order.

5. Email Marketing and Kit

PJ Reaper marketing subscriptions are managed through Kit, Inc. (“Kit”), formerly ConvertKit.

When you subscribe to PJ Reaper marketing emails, information such as your email address, name if provided, subscription status, tags or preferences, and email-engagement information may be processed through Kit.

Kit may process information relating to email delivery and engagement, including whether emails are delivered, opened, or links are clicked, to help us operate and understand our email communications.

Kit processes newsletter-subscriber data on behalf of creators under its data-processing terms. Kit

How to Opt Out of Marketing Emails

You may stop receiving PJ Reaper marketing emails at any time by:

• Clicking the Unsubscribe link included at the bottom of a PJ Reaper marketing email; or

• Contacting author@pjreaper.com and requesting to be unsubscribed.

Kit automatically provides unsubscribe functionality in emails sent through its service. Kit Help Center

Where offered, emails may also contain links that allow you to update your profile, change topic preferences, or opt out of a particular sequence of emails without leaving the entire PJ Reaper mailing list. Kit Help Center

Unsubscribing from marketing communications does not prevent us from sending necessary non-marketing messages, such as order confirmations, shipping updates, account notices, customer-service communications, or other transactional messages relating to a purchase or account.

If you want your subscriber record deleted rather than simply unsubscribed, contact author@pjreaper.com.

6. Abandoned Checkout Communications

If you begin checkout, provide contact information, and do not complete your order, PJReaper.com may send a limited reminder regarding the items left in your cart.

These reminders are provided through Squarespace’s abandoned-checkout functionality.

Where an opt-out option is included in the message, you may use it to stop receiving abandoned-cart reminders.

7. Product Review Requests and Reviews

Customers who make purchases may receive an automated request to review purchased products after fulfillment.

Squarespace currently sends enabled product-review requests after an order has been fulfilled. Squarespace Help

If you choose to submit a review, we may collect and use information including:

• Your rating

• Written feedback

• Information identifying the product purchased

• Any name or other information you choose to associate with the review

Reviews and information submitted as part of a review may be displayed publicly on PJReaper.com.

You are not required to submit a review.

8. Information Collected Automatically

PJReaper.com is hosted through Squarespace.

When you use the website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring or exit pages

• Approximate geographic information, such as country or region

• Date and time of visits

• Website interaction and performance information

This information may be used for security, fraud prevention, analytics, website operation, troubleshooting, performance monitoring, and improving the visitor experience.

9. Cookies and Similar Technologies

PJReaper.com may use cookies and similar technologies to:

• Provide essential website functionality

• Operate customer accounts and checkout

• Remember preferences

• Process ecommerce transactions

• Maintain security

• Measure traffic and site performance

• Understand how visitors use the website

• Support marketing or analytics functionality where permitted

Where required by applicable law, non-essential cookies will be subject to your consent through the website’s cookie controls.

You may also restrict or delete cookies through your browser settings, although doing so may affect certain website features.

10. How We Use Personal Information

We may use personal information to:

• Operate and maintain PJReaper.com

• Process purchases and payments

• Produce, fulfill, ship, and track orders

• Calculate applicable taxes and shipping charges

• Maintain customer accounts

• Provide customer service

• Respond to questions and requests

• Send transactional communications

• Send marketing communications where permitted

• Request and display product reviews

• Detect or prevent fraud, abuse, or security incidents

• Maintain accounting and business records

• Comply with tax, legal, and regulatory obligations

• Analyze and improve the website, products, services, and customer experience

• Enforce applicable agreements and policies

11. How We Share Information

We may share personal information with service providers when reasonably necessary to operate PJReaper.com and the PJ Reaper business.

These providers may include:

• Squarespace — website hosting, ecommerce, customer accounts, checkout, payments, analytics, automated emails, and related website services

• Printful — product manufacturing, fulfillment, shipping, and tracking

• Kit — email-list management and marketing communications

• Payment processors and digital-wallet providers

• Shipping and delivery carriers

• Analytics, security, technical, accounting, and professional-service providers

We may also disclose information when reasonably necessary to:

• Comply with law, legal process, or valid governmental requests

• Protect our legal rights or property

• Prevent fraud or abuse

• Protect the safety or security of customers, users, or others

• Complete a merger, acquisition, restructuring, sale, or transfer involving some or all of the business, subject to applicable law

PJ Reaper does not sell your personal information for money.

12. Third-Party Links and Services

PJReaper.com may contain links to websites and services operated by third parties, including Amazon, Spotify, social-media platforms, booksellers, event providers, and other external services.

Once you leave PJReaper.com, your activity is governed by the privacy policies and practices of those third parties.

PJ Reaper is not responsible for the privacy practices of websites or services we do not control.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate business, tax, accounting, legal, fraud-prevention, dispute-resolution, or regulatory purposes.

Different information may be retained for different periods.

For example:

• Order and transaction records may be retained as necessary for accounting, tax, legal, and customer-service purposes.

• Marketing subscriber information may be retained until you unsubscribe, request deletion, or the mailing program is discontinued.

• An unsubscribed Kit subscriber may remain marked as unsubscribed so that marketing messages are not sent again unless the subscriber lawfully opts back in. Kit also provides mechanisms for deleting subscriber records when appropriate. Kit Help Center

14. Your Privacy Choices and Rights

Depending on where you live, applicable privacy law may give you certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request information about how personal information is used or disclosed

• Withdraw consent where processing is based on consent

• Object to or restrict certain processing where applicable

• Opt out of marketing communications

• Lodge a complaint with an applicable privacy or data-protection authority

To make a privacy-related request, contact: author@pjreaper.com

We may need to verify your identity before completing certain requests.

15. European Economic Area, United Kingdom, and Similar Jurisdictions

Where applicable privacy law requires a legal basis for processing personal information, we generally rely on one or more of the following:

Consent — such as when you voluntarily subscribe to marketing communications.

Contractual necessity — such as when information is needed to process, fulfill, or deliver your order.

Legal obligation — such as retaining certain records for tax, accounting, or regulatory requirements.

Legitimate interests — such as operating and securing the website, preventing fraud, improving services, and providing customer support, where those interests are not overridden by your rights.

You may withdraw marketing consent at any time using the unsubscribe methods described above.

16. Children’s Privacy

PJReaper.com is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information through the website, contact author@pjreaper.com so that we can review and, where appropriate, delete the information.

17. Data Security

PJReaper.com uses SSL/TLS encryption and is hosted through Squarespace.

We and our service providers use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

18. International Processing

Some service providers used by PJ Reaper may process or store information in the United States or other countries.

When required by applicable law, service providers may use contractual or other approved safeguards for international transfers of personal information. For example, Kit states that its data-processing arrangements include mechanisms designed to address international transfers under applicable European and UK privacy laws. Kit Help Center

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to PJReaper.com, our business, our service providers, our practices, or applicable requirements.

When this policy is revised, the Updated date at the top will be changed.

We encourage you to review this page periodically.

20. Contact

For privacy-related questions, requests to access, correct, or delete personal information, requests to unsubscribe from marketing communications, or privacy concerns, contact:

PJ Reaper
Operated by Rook Stone Holdings LLC
Pennsylvania, United States
author@pjreaper.com